The description of the Goods in our website does not constitute a contractual offer
to sell the Goods. When an Order has been submitted on the Website, we can
reject it for any reason, although we will try to tell you the reason without
delay.

 The Order process is set out on the Website. Each step allows you to check and
amend any errors before submitting the Order. It is your responsibility to
check that you have used the ordering process correctly.

 A Contract will be formed for the sale of Goods ordered only when you receive an
email from us confirming the Order (Order Confirmation). You must ensure
that the Order Confirmation is complete and accurate and inform us immediately
of any errors. We are not responsible for any inaccuracies in the Order placed
by you. By placing an Order you agree to us giving you confirmation of the
Contract by means of an email with all information in it (ie the Order
Confirmation). You will receive the Order Confirmation within a reasonable time
after making the Contract, but in any event not later than the delivery of any
Goods supplied under the Contract.

 Any quotation is valid for a maximum period of 1 day from its date, unless we
expressly withdraw it at an earlier time.

 No variation of the Contract, whether about description of the Goods, Fees or
otherwise, can be made after it has been entered into unless the variation is
agreed by the Customer and the Supplier in writing.

 We intend that these Terms and Conditions apply only to a Contract entered into by
you as a Consumer. If this is not the case, you must tell us, so that we can
provide you with a different contract with terms which are more appropriate for
you and which might, in some respects, be better for you, eg by giving you
rights as a business.

Will usually dispatch within 1 working days of receiving cleared payment. In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:  a. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or b. After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.  If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract. If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.  If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.  We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.  If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

 

You can withdraw the Order by telling us before the Contract is made, if you simply
wish to change your mind and without giving us a reason, and without incurring any liability.

This is a distance contract (as defined below) which has the cancellation
rights (Cancellation Rights) set out below. These Cancellation Rights,
however, do not apply, to a contract for the following goods (with no others) in the following circumstances: 

a. Goods that are made to your specifications or are clearly personalised;

b. Goods which are liable to deteriorate or expire rapidly.

Also, the Cancellation Rights for a Contract cease to be available in the following circumstances: 

a. In the case of any sales contract, if the goods become mixed inseparably
(according to their nature) with other items after delivery.

Subject as stated in these Terms and Conditions, you can cancel this contract within 14
days without giving any reason.

The cancellation period will expire after 14 days from the day on which you
acquire, or a third party, other than the carrier indicated by you, acquires
physical possession of the last of the Goods. In a contract for the supply of
goods over time (ie subscriptions), the right to cancel will be 14 days after
the first delivery.

To exercise the right to cancel, you must inform us of your decision to cancel
this Contract by a clear statement setting out your decision (eg a letter sent
by post, fax or email). You can use the attached model cancellation form, but
it is not obligatory. In any event, you must be able to show clear evidence of
when the cancellation was made, so you may decide to use the model cancellation
form.

You can also electronically fill in and submit the model cancellation form or any
other clear statement of the Customer's decision to cancel the Contract on our
website gilksukltd.com. If you use this option, we will communicate to you an
acknowledgement of receipt of such a cancellation in a Durable Medium (eg by
email) without delay.

To meet the cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right to cancel before the
cancellation period has expired.

We have a legal duty to supply the Goods in conformity with the Contract, and will
not have conformed if it does not meet the following obligation.

Upon delivery, the Goods will: 

a.

Be of satisfactory quality;

b.

Be reasonably fit for any particular purpose for which you buy the Goods which,
before the Contract is made, you made known to us (unless you do not actually
rely, or it is unreasonable for you to rely, on our skill and judgment) and be
fit for any purpose held out by us or set out in the Contract; and

c. 

Conform to their description.

 It is not a failure to conform if the failure has its origin in your materials.

 

We will immediately, or within a reasonable time, give you the benefit of the free
guarantee given by the manufacturer of the Goods. Details of the guarantee,
including the name and address of the manufacturer, the duration and
territorial scope of the guarantee, are set out in the manufacturer's guarantee
provided with the Goods. This guarantee will take effect at the time the Goods
are delivered, and will not reduce your legal rights.